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No hot water? Call us. Gotcha does hot water repairs and installation across Adelaide's northern suburbs, from Smithfield out to Gawler and the Barossa. Gas, electric, heat pump, continuous flow and solar. We'll tell you straight whether the old unit is worth fixing before we quote a new one.
Plenty of plumbers will quote you a new unit before they've looked at the old one. Here's the rule of thumb we actually use.
Elements, thermostats, valves and anodes are all replaceable parts. A repair is a fraction of a new system.
A cheap part, fix it. An expensive one, put that money toward a new unit instead. We'll show you both numbers.
Once the cylinder itself is leaking there's no repair. Keep patching and you'll pay for it twice.
The common swap in older northern-suburbs homes that already have a gas line. Running cost sits in the middle of the four. Upfront is moderate and the install is quick because the pipework is already there.
Recovery is fast, so a big family running back-to-back showers rarely runs out. The tank still has a working life like any other, and once it leaks it's done. Suits homes with mains gas and a tank already in place.
The cheapest unit to buy and the simplest to fit. Running cost is the catch. On a standard tariff it's the dearest of the four to run, though an off-peak tariff or rooftop solar brings that down a long way.
Suits homes without gas, rentals, and anyone who wants a straightforward like-for-like swap without changing anything else. A 250 to 315 litre tank covers most families.
An electric storage unit that pulls heat from the air instead of using an element. It uses roughly a quarter to a third of the power of a standard electric tank, so it's the cheapest to run, especially with solar on the roof. Upfront is the highest of the four.
Heat pumps are currently eligible for federal STC discounts and SA REPS incentives offered through energy retailers. The numbers change, so ask us about current rebates. Suits all-electric homes and anyone planning to stay put.
Heats water only when a tap opens, so there's no tank and no standby loss. Running cost is low on gas and you never run out. Upfront is similar to gas storage, though a bigger gas line or a power point is sometimes needed.
Takes up almost no room on the wall. Suits households that run the heater hard at odd hours, and anyone replacing an old gas tank who wants the space back. Most of what we fit is Rinnai.
Most calls are the same handful of faults. No hot water at all. Pilot light out, or won't stay lit.
Water pooling under the tank. Lukewarm water that never gets hot. Banging or rumbling from the cylinder.
A relief valve that runs constantly.
On arrival we check the obvious first: power or gas supply, thermostat, element, thermocouple, valves and the anode. Most of these are standard parts, so a repair is usually done in the one visit. If the tank itself is leaking we'll say so on the spot, because no part fixes that.
If it's after hours and you've got no hot water, call. We answer.
A like-for-like swap is the quickest job: same fuel, same spot, new unit. Most are done in a few hours. If you want to change type, say gas tank to continuous flow or electric to heat pump, we'll tell you what that involves for your house before you commit.
Every install includes removing and disposing of the old unit, fitting the new one to current SA plumbing and gas standards, a certificate of compliance for the work, and commissioning and testing before we leave. We'll walk you through the controls and temperature settings, and show you where the isolation valve is. Worth knowing if anything ever goes wrong.
We're proud Rinnai-supporting plumbers. We install a lot of them because the quality is excellent, and we're happy to put our name behind it.
Old unit removed and disposed of, new one commissioned and tested, and we'll walk you through the controls before we leave.
Get a hot water quote
We're Rinnai-supporting plumbers and we install a lot of them. The gear is reliable, parts are easy to get, and we're happy to put our name to it. We also supply and fit Rheem, Bosch, Thermann and Dux, so if you've got a preference, or an existing unit you want matched, that's no problem.
We'll recommend the unit that suits your house and your budget, not whatever's on special that week. Manufacturer warranty terms vary by model, and we'll hand you the paperwork.
We're based in Smithfield, so most of our hot water work is close to home: Munno Para, Craigmore, Angle Vale, Elizabeth, Salisbury, Gawler, Golden Grove and Mawson Lakes.
We also head out to the Barossa, the Adelaide Hills and the Mid North.
Not sure if we cover you? Call and ask, or request a quote online.
A like-for-like swap, same fuel and same location, usually takes a few hours and you'll have hot water again that afternoon. Changing type, moving the unit or running a new gas line takes longer. We'll give you a time frame when we quote.
Depends on age and the fault. Under five years, nearly always repair. Over ten, or a leaking tank, replace. In between, we'll give you both numbers and let you decide. We won't quote a new unit before we've looked at the old one.
Roughly 8 to 12 years for a storage tank, gas or electric, depending on water quality and whether the anode has ever been changed. Continuous flow units and heat pumps often go longer. Once a tank is leaking from the cylinder itself, it's finished.
We're based in Smithfield, so most northern suburbs jobs are close. Call us on 0428 592 610 and we'll give you an honest answer on our schedule and when we can be there. Most common faults use standard parts we carry on the van. After hours with no hot water, call us.
It depends on how many people live there and when you all shower. As a rough guide, a 125 to 160 litre tank suits one or two people, 250 litres suits three or four, and 315 litres or a continuous flow unit suits bigger households. We'll size it properly when we quote.
Yes. Removal and disposal of the old system is part of every install. We drain it, disconnect it, take it away and leave the area tidy. You don't need to organise anything.
Call 0428 592 610 or request a replacement quote online and we'll be in touch.